Support

Get in touch

We are a small team and we read every email. Most replies go out within a few hours, always within 24.

Response time: usually same day, always within 24 hours. Include your order confirmation or license key if contacting about a purchase.

License and billing

Missing key, double charge, upgrading plan, or managing your Stripe subscription.

Technical issues

Extension not working, trouble with a specific site, or install problems.

Feature requests

Have an idea for a feature or WPM preset? We read all of them.

Privacy and data

Questions about what we collect or requests to delete your data.

Quick answers

I paid but never received my license key.

Check your spam folder first. The key comes from no-reply@resend.dev within 60 seconds of payment. If it is not there, email us with your order receipt and we will resend it immediately.

Can I get a refund?

All sales are final. Keyflow has a free tier so you can test it fully before paying. See our Refund Policy for details.

How do I cancel my subscription?

Log into the Stripe billing portal with the email you used at checkout. You can cancel there instantly. Your access continues until the end of the billing period.

My extension stopped working after I deleted the download.

This happens when the extension was loaded from a temporary location. Re-download, run the INSTALL script inside the zip, and reload the extension from the permanent path. See the install guide.